FAQs

Imagine This Company

Have a design and printing related question? Imagine This Company has the answer. Check out these FAQs and give us a call today for more information!

  • Are stands included in your prices?

    Yes, the price of stands is included in our quoted prices.
  • Do you offer volume discounts?

    We do provide discounts for bulk orders. Please contact us for specific pricing information.
  • Can you take my logo and utilize it on magnets, decals, t-shirts, hats, and signs?

    Certainly, we can apply your logo to a variety of products including magnets, decals, t-shirts, hats, and signs.
  • Do you offer shipping?

    Yes, we provide nationwide shipping services. Local pickup is also available for customers in the Richmond area.
  • What is your turnaround time?

    Our standard turnaround time is one week. However, we also offer expedited services for urgent orders.
  • Can I see a proof before my order is printed?

    Absolutely. We always provide digital proofs for your review and approval before proceeding with the final printing.
  • Do you offer design services?

    Yes, our team of experienced designers is available to assist you in creating custom designs for your printing projects.
  • Can I use my own artwork for printing?

    Certainly. You're welcome to submit your own artwork. We'll ensure it meets our printing specifications before proceeding.
  • How do I place an order?

    To place an order, you can either call our customer service team at 804-232-1300 or upload your design directly on our website. After submission, our team will contact you to discuss your project details.
  • What should I do if my order arrives damaged?

    If you receive a damaged order, please contact our customer service team immediately. We will arrange for a replacement or refund as appropriate.